Shipping policy
All orders are processed within 7-10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Your order will ship within 7-10 business days of your order being placed.
Natural disasters or supply chain challenges can create delays in the delivery process. In the event that either is taking place Management Cues will notify you and work with you on the best resolution.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Local delivery
Free local delivery is available for orders over $75 within 5-mile radius of the company site zip code 92832. For orders under $75, we charge $3 for local delivery.
Deliveries are made from 8:00 am to 6:00 pm on Monday - Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
In-store pickup
We do not currently offer in-store pickup.
International Shipping
We will not be offering international shipping at this time. All shipping will be available domestically within the U.S.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at info@managementcues.com with your name and order number, and we will look into it for you immediately.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If the carrier you select falls into this group, you might experience issues receiving your order. Management Cues is not responsible for any P.O. Box delivery challenges.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@managementcues.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@managementcues.com.